If you rent your home in Rhos-y-bol and your landlord has ignored repairs, you do not have to put up with it. Whether you are a council tenant, a housing association tenant or you rent privately, the law says your landlord must keep your home safe, dry and in good repair. We help tenants in Rhos-y-bol force those repairs through and claim the compensation they are owed, on a no win, no fee basis.
Your landlord's repair duties in Rhos-y-bol
Whoever your landlord in Rhos-y-bol is, the law is the same. The Landlord and Tenant Act 1985 makes them responsible for the structure and outside of the building and for the pipes, wiring, boiler and sanitary fittings inside it. The Homes (Fitness for Human Habitation) Act 2018 adds a duty to keep the property free from serious hazards such as damp, mould, cold and dangerous electrics. You cannot sign these rights away, and your tenancy agreement cannot remove them.
Typical disrepair issues in and around Rhos-y-bol include:
- Roofing problems
- Toilet problems
- Bathroom problems
- Electric problems
- Kitchen problems
- Leaking problems
- Guttering problems
- Any other defect that affects your health, safety or use of the home
How a housing disrepair claim works in Rhos-y-bol
Here is what happens when you ask us to look at a housing disrepair claim in Rhos-y-bol.
- Free claim check. Tell us what is wrong, when you first reported it and who your landlord is. We will tell you honestly whether you have a claim.
- Evidence and inspection. An independent expert visits your home, records every defect and sets out exactly what your landlord needs to do to fix it.
- Letter of claim. Your landlord receives a formal letter of claim and has a set period to respond, carry out repairs and make an offer.
- Repairs and compensation. The repairs are completed to the surveyor's specification and your compensation is paid. If the landlord refuses, court proceedings can be issued on your behalf.
Compensation for tenants in Rhos-y-bol
Compensation for housing disrepair is usually worked out as a percentage of the rent you paid while the problems were unresolved, typically between 20% and 50% depending on how serious the disrepair was and how much of your home it affected. It does not matter whether you pay the rent yourself or it is covered by Housing Benefit or Universal Credit.
For example, a tenant in Rhos-y-bol paying £800 a month (£9,600 a year) whose claim is valued at 35% would receive around £3,360 for each year of disrepair, or about £6,720 over 2 years, before adding anything for damaged belongings or ill health. Claims can go back up to six years.
Disrepair problems we help Rhos-y-bol tenants with
Choose the problem closest to yours for detailed guidance.
Heating disrepair
No heating or hot water, a boiler that keeps breaking down or radiators that never get warm: your landlord must fix it…
Leaks and water damage
Leaks from roofs, pipes, bathrooms or the flat above that your landlord has failed to trace and fix, and the damage…
Damp, mould and wall problems
Damp patches, black mould, crumbling plaster, failed cavity wall insulation or a broken damp-proof course: wall…
Window and door disrepair
Rotten frames, broken glass, windows that will not open or close, failed double glazing, draughts and doors that do not…
Bathroom disrepair
Leaking baths and showers, cracked basins, mould that keeps returning, no hot water, broken extractor fans and…
Guttering disrepair
Blocked, broken or missing gutters and downpipes that pour water down the walls, causing penetrating damp, mould and…
Plumbing disrepair
Burst or leaking pipes, blocked drains, no water pressure, faulty stopcocks and waste pipes that back up into your home.
Structural disrepair
Subsidence, movement, tree root damage, failed lintels, dangerous stairs and balconies and other defects in the…
Cracks in walls and ceilings
Cracked plaster, render and brickwork that your landlord has ignored, from cosmetic cracks that hide damp to cracks…
Roof disrepair
Missing tiles, leaking flat roofs, defective flashing, rotten roof timbers and chimneys letting water in: roof problems…
Kitchen disrepair
Leaking sinks, broken units, dangerous worktops, faulty cooker connections, pests and damp that make the kitchen unsafe…
Toilet disrepair
Blocked, leaking, cracked or constantly running toilets, broken cisterns and soil pipes, and homes left without a…
Pest infestations
Mice, rats, cockroaches, bed bugs, ants and other infestations caused or allowed to continue by defects your landlord…
Ceiling disrepair
Stained, cracked, sagging or collapsed ceilings caused by leaks from roofs, bathrooms or the flat above that your…
Electrical disrepair
Dangerous wiring, tripping fuse boards, broken sockets and lights, no electrical safety certificate and water near…
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Map of Rhos-y-bol
Housing disrepair in Rhos-y-bol: frequently asked questions
How long does a housing disrepair claim in Rhos-y-bol take?
Many claims settle within six to nine months of the letter of claim. Urgent repairs can often be forced through much sooner, and if your landlord accepts liability early the whole process can be quicker. Cases that go to court take longer, but that is rare.
Does Housing Benefit or Universal Credit affect my claim?
No. Compensation is calculated on the rent charged for the property, whoever pays it. If your rent is paid in full or in part by Housing Benefit or Universal Credit you can still claim, and the compensation is paid to you.
I am a private tenant in Rhos-y-bol. Can I still claim?
Yes. Private landlords have the same repairing obligations as councils and housing associations. The main difference is the type of tenancy you hold, which affects your security of tenure. We will explain how that applies to you before you decide to proceed.
What repairs is my landlord responsible for in Rhos-y-bol?
The structure and exterior of the building (roof, walls, windows, doors, gutters and drains), the installations for water, gas and electricity, sanitary fittings such as baths, toilets and sinks, and the heating and hot water system. They must also keep the home free from hazards such as damp, mould, pests and dangerous electrics.
Will someone need to inspect my home in Rhos-y-bol?
Usually yes. An independent surveyor visits at a time that suits you, photographs and measures every defect and writes a report. The visit normally takes an hour or two and the report becomes the backbone of your claim.