Leaks and Water Damage: A Tenant’s Guide to Repairs and Compensation
Learn your rights and how to get repairs and compensation for leaks and water damage in your home.
Read more →Housing disrepair blog
Plain-English guides for tenants on damp, mould, repairs, landlord duties and compensation.
Heating Disrepair: A Simple Guide for Tenants
Learn your rights about heating disrepair, how to get repairs done, and claim compensation if your landlord fails to fix your…
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How to report repairs so your landlord cannot ignore them
The way you report a repair decides how strong your claim is later. Here is the simple routine that works.
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Damp and mould: is it really your fault?
Landlords love the word "condensation". Here is what actually causes damp and mould in rented homes and why it is almost never…
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How much compensation can you get for housing disrepair?
Compensation is usually a share of your rent for the time you lived with the problem. Here is how the percentages work, with…
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What is Awaab's Law and what does it mean for you?
Awaab's Law gives social landlords fixed deadlines to deal with damp, mould and other hazards. Here is what it requires and how…
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No heating or hot water? Your rights this winter
A broken boiler in winter is an emergency, not a routine repair. What your landlord must do, how fast, and what to claim if they…
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Can my landlord evict me for making a disrepair claim?
Fear of eviction stops many tenants claiming. Here is the real position for council, housing association and private tenants.
Read more →Think you have a housing disrepair claim?
Tell us what is wrong with your home and we will check, free of charge, whether you can claim repairs and compensation on a no win, no fee basis.