Damp creeping up the walls, a boiler that never works, a leak that has been "logged" five times and still drips: tenants across Cwm Ogwr contact us every week with problems their landlord should have fixed long ago. If that sounds familiar, you may be able to make a housing disrepair claim. There is nothing to pay up front and nothing to pay if your claim does not succeed.
Your landlord's repair duties in Cwm Ogwr
Under Section 11 of the Landlord and Tenant Act 1985, every landlord in Cwm Ogwr must keep the structure and exterior of your home in repair, along with the installations for water, gas, electricity, sanitation, heating and hot water. The Homes (Fitness for Human Habitation) Act 2018 goes further: your home must be fit to live in from the day your tenancy starts and for as long as it lasts. These duties apply to council homes, housing association properties and private rentals in Cwm Ogwr alike.
Typical disrepair issues in and around Cwm Ogwr include:
- Plumbing problems
- Leaking problems
- Cracks problems
- Bathroom problems
- Kitchen problems
- Pest problems
- Heating problems
- Any other defect that affects your health, safety or use of the home
How a housing disrepair claim works in Cwm Ogwr
Making a claim is simpler than most tenants in Cwm Ogwr expect, and we handle the difficult parts for you.
- Free claim check. A quick conversation is usually enough to tell whether your landlord in Cwm Ogwr has broken their repairing duties.
- Evidence and inspection. We build the case with your evidence and a professional survey of the property, so the landlord cannot dispute what is wrong.
- Letter of claim. Your solicitor writes formally to the landlord under the Pre-Action Protocol for Housing Conditions Claims, setting out the repairs required and the compensation claimed.
- Repairs and compensation. You get the repairs done, you get paid, and because the claim is no win, no fee, our costs are recovered from the landlord.
Compensation for tenants in Cwm Ogwr
There is no fixed tariff, but courts and landlords generally value disrepair claims as a share of your rent for the affected period, commonly 20% to 50%. On top of that you can claim for damaged belongings, extra heating costs and any injury or illness the conditions caused.
For example, a tenant in Cwm Ogwr paying £650 a month (£7,800 a year) whose claim is valued at 30% would receive around £2,340 for each year of disrepair, or about £2,340 over 1 year, before adding anything for damaged belongings or ill health. Claims can go back up to six years.
Disrepair problems we help Cwm Ogwr tenants with
Choose the problem closest to yours for detailed guidance.
Heating disrepair
No heating or hot water, a boiler that keeps breaking down or radiators that never get warm: your landlord must fix it…
Leaks and water damage
Leaks from roofs, pipes, bathrooms or the flat above that your landlord has failed to trace and fix, and the damage…
Damp, mould and wall problems
Damp patches, black mould, crumbling plaster, failed cavity wall insulation or a broken damp-proof course: wall…
Window and door disrepair
Rotten frames, broken glass, windows that will not open or close, failed double glazing, draughts and doors that do not…
Bathroom disrepair
Leaking baths and showers, cracked basins, mould that keeps returning, no hot water, broken extractor fans and…
Guttering disrepair
Blocked, broken or missing gutters and downpipes that pour water down the walls, causing penetrating damp, mould and…
Plumbing disrepair
Burst or leaking pipes, blocked drains, no water pressure, faulty stopcocks and waste pipes that back up into your home.
Structural disrepair
Subsidence, movement, tree root damage, failed lintels, dangerous stairs and balconies and other defects in the…
Cracks in walls and ceilings
Cracked plaster, render and brickwork that your landlord has ignored, from cosmetic cracks that hide damp to cracks…
Roof disrepair
Missing tiles, leaking flat roofs, defective flashing, rotten roof timbers and chimneys letting water in: roof problems…
Kitchen disrepair
Leaking sinks, broken units, dangerous worktops, faulty cooker connections, pests and damp that make the kitchen unsafe…
Toilet disrepair
Blocked, leaking, cracked or constantly running toilets, broken cisterns and soil pipes, and homes left without a…
Pest infestations
Mice, rats, cockroaches, bed bugs, ants and other infestations caused or allowed to continue by defects your landlord…
Ceiling disrepair
Stained, cracked, sagging or collapsed ceilings caused by leaks from roofs, bathrooms or the flat above that your…
Electrical disrepair
Dangerous wiring, tripping fuse boards, broken sockets and lights, no electrical safety certificate and water near…
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Case studies
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Map of Cwm Ogwr
Housing disrepair in Cwm Ogwr: frequently asked questions
What if my landlord in Cwm Ogwr says the damp is my fault?
"Lifestyle" or "condensation" is a common response from landlords, but it is often wrong. Damp caused by leaking pipes, defective roofs, failed damp-proof courses or inadequate ventilation and heating is the landlord's responsibility. A surveyor can identify the real cause, and the Homes (Fitness for Human Habitation) Act makes landlords responsible for homes that are unfit because of damp and mould.
What if the repairs have now been done?
You can still claim compensation for the time you lived with the disrepair before it was fixed, provided you had reported it to the landlord and the claim is brought within six years.
What repairs is my landlord responsible for in Cwm Ogwr?
The structure and exterior of the building (roof, walls, windows, doors, gutters and drains), the installations for water, gas and electricity, sanitary fittings such as baths, toilets and sinks, and the heating and hot water system. They must also keep the home free from hazards such as damp, mould, pests and dangerous electrics.
Can I claim if I have already moved out?
Yes, as long as the disrepair happened within the last six years and you reported it to your landlord at the time. You can claim compensation for the period you lived with the problems even though repairs are no longer needed for you.
Does Housing Benefit or Universal Credit affect my claim?
No. Compensation is calculated on the rent charged for the property, whoever pays it. If your rent is paid in full or in part by Housing Benefit or Universal Credit you can still claim, and the compensation is paid to you.